We are committed to ensuring that your privacy is protected. If we ask you to give us specific information which can identify you when using this website or booking onto one of our training courses, be assured we will only use it in accordance with this privacy statement. We may change this policy from time to time, in line with changes in legislation, by updating this page. You should check back to ensure you’re happy with any changes.

What we collect
We may collect the following information:

  • your name, job title, and the name of the organisation you work for.
  • contact information including your email address, phone numbers and organisation address

What we do with the information we gather
We need this information to understand your needs and provide you with a better service. Specifically, we use it to:

  • maintain internal records – such as training course attendance, payments etc
  • email you about services, training courses or other info we think you’ll find interesting or useful

We may contact you by email, phone, or mail, unless you request otherwise. We will always offer you the opportunity to opt-out of communications each time we are in contact with you.

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to prevent unauthorised access or disclosure, and safeguard the information we collect. Whilst highly unlikely, if we believe there has been a breach of our data security we will inform you.

How we use cookies
Our website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Links to other websites
Our website may contain links to other websites of interest. Once you have used these links to leave our site, we don’t have any control over that other website. Therefore, we can’t be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information – you decide
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do or do not want the information to be used by us for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address below or emailing

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You have a right to request details of personal information which we hold about. You may also request for your information to be removed at any time. If you would like a copy of the information held on you please write to us at Solid Management, First Floor, 95 Mortimer Street London W1W 7ST. We will respond to you within one month of receiving your request. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any errors.

4 May 2018
Solid Management & Consultancy Services Limited.
Registered Office: 643 Watford Way, Apex Corner, Mill Hill, London NW7 3JR
Registered in England No. 3483023 VAT Registered No. 710 8736 42